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Xelion Windows App

Download & Install

  • Use the QR code to go to https://apps.xelion.com.

  • Press the link for the app you want.

  • Download the app.

  • Give the app permissions when it asks.

  • Log in with the data that you receive from your service provider.

The website and the app use the language that is set on your device.

A QR code to take you to the website where apps can be downloaded.

Set your status

  • Press your avatar.
    Your user profile opens.

  • Press Status.

  • Select your status in the drop-down menu if you want to switch until the next status change trigger,
    or set a ‘temporary status’ if you want your status to stay fixed until you choose to end it.

Administrators can make one of more custom statuses in Xelion.
If you see a status that is unclear to you, ask your administrator about it.

EN_XWA_Status.png

Choose your lines

  • Press your avatar.
    Your user profile opens.

  • Choose if you want to join an incoming line or select an outgoing line.
    There is a switch in front of every incoming line that you are allowed to join.

  • Put the switch in the correct position to join the incoming line.

  • Select your outgoing line from the drop down menu

EN_XWA_LinesInbound.png
EN_XWA_LinesOutbound.png

Add a contact

Make sure that the address book is opened on the desktop of the application.

  • Enter the name of the new contact in the search bar at the top of the address book.

  • Select ‘Add [contact name]’.

  • Select the correct category for the contact.

  • Enter the data for the new contact.

EN_XWA_AddContact.png

Make a call

  • Click on the orange button with the receiver in the bottom left of the communications overview.
    A pop-up with a detailed communications view opens.

  • Select a recent conversation, search for a contact by name, or dial a number from the keypad.
    When you have chosen the number the contact you want to communicate with, Xelion starts the call.

EN_XWA_StartCommunication.png

Transfer a call

You need to be in an active conversation.

  • In the calls window, press the transfer button.
    The active conversation is placed on hold and a pop up opens in which you can select a name or number.

  • Select the contact to whom you want to transfer the original conversation.

  • Once the call is accepted, announce that you want to transfer the original conversation.

  • In the section for the call you want to transfer, click the transfer button again.

  • Select the conversation to which you want to transfer the original conversation.
    The conversation is now transferred.

EN_XWA_TransferCall.png

Set up voicemail

Your voicemail box should already be active.

  • Press your avatar.
    Your user profile opens.

  • Press Settings.

  • Press Call Routing.

  • Adjust your voicemail settings.

EN_XWA_Voicemail.png

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