Xelion Windows App
This page contains short videos that show you how to navigate through the Xelion Windows App. We will show you some basic actions.
While the page is translated, the videos still use the Dutch language. This will be adjusted as soon as possible.
If you cannot see of play the videos on this page, clock the link in the video description.
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Personalise the Xelion Windows App
Videos that help you set up the app the way it works best for you.
Screen elements and tiles
This video shows you how to navigate through the app, as well as how to place tiles on the dashboard and pin them.
Preferences
This video shows you how to adjust your preferences in the Xelion Windows App.
Change your presence status
This video shows you how to change your presence status in the Xelion Windows App. The presence status indicates whether or not people can call or message you.
Favorites
This video shows you how to use the list of Favorites.
Presence list
This video shows you how to use the presence list. On the presence list you can see those people that are users on the Xelion tenant of your organization.
Communication via de Xelion Windows App
These videos show you how to communicate via the app.
Add contacts
This video shows you how to add a person or organization to the address book.
Start communication
This video shows you how to start communicating with a contact.
Handling calls
This video shows you how to handle calls.
Transfer calls
This video shows you how to transfer calls.
Conference calls
This video shows you how to make conference calls.
Conversation log
This video shows you how to use the conversation log.
Web chat
This video shows you how to use the web chat function.
Other features in the Xelion Windows App
Wallboards
This video shows you how to use the wall boards that display statistics for your lines.