The ‘presence status’ is the status that informs others of your availability and controls if you receive calls and messages. Xelion has several pre-programmed statuses, and your employer can choose to make more.
Your status can be set in several different ways:
-
you set your status manually
-
you set a ‘temporary status’
-
your status is determined by your schedule
-
your status is determined by a synchronisation to a third party, such as Microsoft Teams.
Status overview
If you see statuses that are not in the table below, ask your manager or your IT service provider.
|
Status |
Receive calls |
Receive messages |
|---|---|---|
|
Login status This status checks if you are logged in to your desktop app and follows that status on your other devices. |
✅ (logged in) ❌ (logged out) |
✅ (logged in) ❌ (logged out) |
|
Available (green) |
✅ |
✅ |
|
Not available (red) |
❌ |
❌ |
|
Do not disturb (red with bar) |
❌ |
❌ |
|
Appointment (date symbol) |
✅ |
✅ |
|
Brief absence (yellow) |
✅ |
✅ |
|
Long absence (orange) |
✅ |
✅ |
What is a ‘temporary status’ and how do I set one?
A ‘temporary status’ is a presence status that you as a user can set for yourself. This status can not be overridden.
If you set your status according to the instruction in the quickstart, then this status change applies until the next ‘switch time’, when your schedule goes to another status. The ‘temporary status’ stays active until the date and time of your choice.
-
Press your avatar.
The menu opens. -
Press ‘set temporary status’.
A popup opens. -
Choose the status.
-
Choose the duration, or enter an end date and time.
-
Press ‘save’.